COB Category: All Classes of Business
Accreditation valid until: 31 July 2021
CPD Points allocated: 1.0 hours | points on completion and pass of assessment
FPI approval number: FPI20080113
Overview: The course considers the purpose as well as the duties and rights of the Office of the Ombud for Financial Services Providers; generally referred to as the FAIS Ombud. The published rules of the proceeding of the Office of the Ombud is also considered.